Will ad blockers prevent my donations tracking?

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9 comments

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    Hilary Collard

    In the process of finding out whether I've not been getting donations because of ad blockers I seem to have reset my password and now can't see any transactions on my account. How can I find out what donations my charity has been receiving?

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    Betty Cope

    How do I remove ad blockers?

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    Roisin

    Hi Betty, it does depend on what you are using. Please email us@easyfundraising.org.uk and our technical support team can help. Best wishes

     

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    Stan Roberts

    I'm becoming disillusioned with easyfundraising. Every time I enter the site I am told I am using ad blocker. I have already disbled it, but keep getting the same message anyway. I will not use this service unless you get this sorted.

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    Roisin

    So sorry to hear this Stan, please contact our support team and we can give you some technical advice to overcome this issue. You can drop us an email us@easyfundraising.org.uk and we'll be happy to help, Roisin

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    Saleha Talati

    Hi everytime am trying to shop it says I am using a ad blocker

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    Roisin

    Hi Saleha, our support team are contacting you to help with this issue, many thanks Roisin

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    Jeff Britten

    I have the same problem as Saleha above i.e. I get this message (on Amazon just as an example):

    I don't want to turn the entire AdBlocker off but can I alter the settings so that only sites I want to use easyfundraising on are not blocked, whereas all the others are blocked.

    Thanks.

    Jeff

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    Roisin

    Hi Jeff, our team will get in touch and assist you with this. Many thanks Roisin

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