When donations are in the status "pending," it means we're still waiting on the brand to confirm the donation. Confirmation times vary by brand. For example, for general retailer brands, confirmation can take up to 90 days. Insurance brands may take up to 180 days, and travel brands can take up to 60 days after the travel is completed.
Below is a list of some of our most popular retailers and average the amount of time it takes them to confirm a donation.
| Name of Retailer | Average number of days donation is pending |
| Amazon | 32 days |
| Argos | 63 days |
| Asda Groceries | 61 days |
| B&Q | 88 days |
| Boden | 83 days |
| Boots.com | 30 days |
| Compare the Market - Car Insurance | 93 days |
| Currys | 63 days |
| Deliveroo | 30 days |
| Domino's Pizza | 45 days |
| Dunelm | 79 days |
| eBay | 53 days |
| Etsy | 36 days |
| Evri | 30 days |
| George at Asda | 101 days |
| Iceland Groceries | 43 days |
| John Lewis & Partners | 99 days |
| JUST EAT | 50 days |
| LOOKFANTASTIC | 32 days |
| MandMDirect.com | 36 days |
| Marks and Spencer | 84 days |
| MoneySupermarket Car Insurance | 63 days |
| Moonpig | 48 days |
| Morrisons Grocery | 76 days |
| notonthehighstreet.com | 80 days |
| Ocado | 111 days |
| Parcel2Go | 60 days |
| QVC | 128 days |
| Sainsbury's Groceries | 64 days |
| Screwfix | 43 days |
| Shein UK | 82 days |
| Skyscanner | 33 days |
| Sports Direct | 110 days |
| Tesco Groceries | 97 days |
| Ticketmaster | 30 days |
| trainline | 30 days |
| Travelodge | 72 days |
| Tu Clothing | 62 days |
| Very | 51 days |
| Viking | 38 days |
| Waitrose & Partners | 99 days |
| Zooplus | 30 days |