When you shop with a retailer, they will inform us that you made a purchase. We log this as a "pending" donation.
Some time later, the retailer will check the donation to ensure it's correct. Once that check is completed, we set the donation as "confirmed".
On average, retailers take 90 days to confirm a donation. Insurance brands may take up to 180 days, and travel brands can take up to 60 days after the travel is completed.
Below is a list of some of our most popular retailers and average the amount of time it takes them to confirm a donation.
Name of Retailer | Average number of days donation is pending |
Amazon | 32 days |
Argos | 63 days |
Asda Groceries | 61 days |
B&Q | 88 days |
Boden | 83 days |
Boots.com | 30 days |
Compare the Market - Car Insurance | 93 days |
Currys | 63 days |
Deliveroo | 30 days |
Domino's Pizza | 45 days |
Dunelm | 79 days |
eBay | 53 days |
Etsy | 36 days |
Evri | 30 days |
George at Asda | 101 days |
Iceland Groceries | 43 days |
John Lewis & Partners | 99 days |
JUST EAT | 50 days |
LOOKFANTASTIC | 32 days |
MandMDirect.com | 36 days |
Marks and Spencer | 84 days |
MoneySupermarket Car Insurance | 63 days |
Moonpig | 48 days |
Morrisons Grocery | 76 days |
notonthehighstreet.com | 80 days |
Ocado | 111 days |
Parcel2Go | 60 days |
QVC | 128 days |
Sainsbury's Groceries | 64 days |
Screwfix | 43 days |
Shein UK | 82 days |
Skyscanner | 33 days |
Sports Direct | 110 days |
Tesco Groceries | 97 days |
Ticketmaster | 30 days |
trainline | 30 days |
Travelodge | 72 days |
Tu Clothing | 62 days |
Very | 51 days |
Viking | 38 days |
Waitrose & Partners | 99 days |
Zooplus | 30 days |