When you submit your missing donation enquiry you will receive an email from our Finance Team which will tell you the date your enquiry will be reviewed. Once this date has passed you will get another email letting you know the outcome and giving you more information on timings. Don't worry, once your missing donation has been submitted we will do the rest.
Articles in this section
- Card details for instore donations
- Will ad blockers prevent my donations tracking?
- Donations are different with Amazon and eBay
- I clicked the 'Go shopping' button but it didn't work
- Where can I check what donations a retailer offers and if my shopping will be eligible?
- How long will it take for an update on my Missing Donation?
- How long does it take for a donation to be added to my account?
- I haven't received my donation, what should I do?
- Can I claim a donation if I forgot to shop through easyfundraising?
- What donation will my cause receive?