You should find answers to our most common questions by searching in our Help Centre. If you can't find the answer to your question you can send us a message on live chat (just click the link at the bottom right hand corner of the screen) if we're online we will be able to answer you straight away otherwise we will be sent a message with your query and we will reply as soon as we can.
You can also submit a request to us using the link in the top right hand corner of the Help Centre, or you can send an email to us@easyfundraising.org.uk
Our telephone number is +44 121 285 4823, as we are an online business, you get the option to leave us a message and we will then get back to you, please make sure you leave us your name, email address and cause you support and a brief summary of your query so we can make sure the most appropriate team gets back to you.
Comments
2 comments
I've answered NO in the question above about, "is this article helpful?" Reasoning?
I had to go looking around the site for a long time to track down the most important thing when trying to use any service or other "Provider" website, i.e. "How to Contact Us" Why not have a button on the Main Page, with a title like, "How to contact Easy Fundraising". Clicking on it takes you to a list, with categories like;
1. How can I start a new Fundraising venture on the Easy Fundraising site?
2. How can provide Support or Donations to others using the Services on this Site?
3. Missing Donation?
The Missing Donation link actually is on the front page, so I used it to contact support, despite it not matching why I wanted to contact you. I used it because it was the ONLY OPTION!
Hi there,
I need to change the contact details on our account. How do I do this?
Many thanks
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