All about easyfundraising products

This is the place to find out a bit more about the products we offer to help you raise more for your good cause:

What is the easyfundraising app?

What is the Donation Reminder?

Can I get an extra donation for referring another supporter?

What is easysearch?

Can a good cause receive Direct Donations through easyfundraising?

What is the easyfundraising app?

Our free mobile app is the easiest way to shop & raise with over 7,000 brands, track your donations and invite your friends to join you in the good you do.

Instead of searching for a brand on your usual browser or going directly to their apps, you simply start at the easyfundraising app and search for the brand that you want to shop with. Visit their website from our app and complete your shopping as normal and we will do the rest. 

How do I log into the App?

There are 3 ways you can log in to the app:

Email address and password

If you used your email address to register this is the option you would choose, complete the details and then sign in.

Apple sign-in

You can use your Apple ID to register and log in - just follow the instructions on screen.

Connecting your social accounts

If you would like the option to choose between these options to log in you will need to connect your social accounts. You can do this in your account settings, just use the on/off buttons and follow the on-screen instructions.

What is the Donation Reminder?

Our Donation Reminder is a browser extension. When you download in onto your laptop, iPhone or iPad, the Donation Reminder pops up automatically when you shop online, to let you know when a donation is available.

The Donation Reminder makes sure you never miss out on a donation for your good cause by alerting you if the retailer you’re shopping with will donate. A reminder will appear on your screen whenever a donation is available. Click “Activate Donation” and you’ll raise a FREE donation when you check out. 

How do I install the Donation Reminder on my PC?

You can find out everything you need to know to install the Donation Reminder on our website.

How do I enable the Donation Reminder for mobile?

The Donation Reminder for mobile is only available on Apple devices at present.

Follow the instructions below to enable it on your Apple device, make sure you've got the app installed before you get started:

• From the App on your Apple device, click on the icon in the top right hand corner to access your account
• Select 'Enable our Donation Reminder for mobile'
• This will take you to a page to enable the Donation Reminder which shows you a video on how to use the Donation Reminder and a button to enable it
• Click the button to 'Enable the Donation Reminder' then follow the 4 steps shown in the on-screen instructions

Does the Donation Reminder work for all shops?

Unfortunately, not all brands have opted into the easyfundraising Donation Reminder, some that haven't are:

• Amazon
• Expedia
• hotels.com

To quickly get to these brands and ensure you collect your donation when you shop with them, click the Donation Reminder's little 'e' next to the website address bar and use the search box there.

How do I manage Donation Reminder alerts on selected brand websites​?

The handy donation reminders that pop up on brand websites are the quickest way to raise free donations, but if you want to turn them off for selected brands just follow the instructions below:

• Click the "e" icon on your web browser to open the Donation Reminder​
• Click the "Settings" tab​
• Click "Shop Settings"​
• Search for the shop you want to change
• You can then toggle notifications to on or off

How to turn off Search Engine Notifications for specific brands

When you're searching on Google or Bing, we'll let you know which brands will donate and how much. If you want to turn this off, just follow these instructions:

• Click the "e" icon on your web browser to open the Donation Reminder​
• Click the "Settings" tab​
• Click "Shop settings"​
• Search for the shop you want to change
• You can then toggle on or off Search Engine Donation Notifications

How to turn off Search Engine Notifications​ for all brands

If you would prefer to switch off alerts for all brands when you're searching on Google or Bing, you can do so following these instructions:

• Click the "e" icon on your web browser to open the Donation Reminder​
• Click the "Settings" tab​
• Click "Search Engine Notifications"​
• You can use the toggles to turn notifications on or off for Google or Bing​

How do I manage the alerts shown for brands on the Donation Reminder for mobile?

If you have installed the Donation Reminder for mobile then follow the instructions below to manage the alerts for specific brands. To install the Donation Reminder please complete the instructions shown for How do I enable the Donation Reminder for mobile? first.

Once you have the Donation Reminder for mobile installed, if you want to manage the alerts that you see for certain brands, you can manage this in the settings. To access the settings, go to Safari and touch the puzzle piece icon shown in the web address bar then select Donation Reminder and the Donation Reminder and taskbar will show on the screen.

Click settings from the bottom right hand corner, then 'Shop Settings'. From here you can search for the shop that you want to amend the alerts for, select them from the list shown and then use the on/off toggles to choose whether you see Donation Reminder alerts or notifications when you search with Google or Bing.

How can I set site access for the Donation Reminder?

So that the Donation Reminder can give you handy notifications every time a donation is available, you need to give us access to ‘On all sites’. If you don’t select this permission, we won’t be able to notify you of donations as you shop, so your cause might miss out on valuable donations.

How to give site access

• Visit easyfundraising
• Right click on the 'e' at the top right of your browser, and a dropdown menu will appear
• Click ‘This can read and change site data’
• Make sure ‘On all sites’ is selected

Can I get an extra donation for referring another supporter?

easyfundraising does have a Refer a friend scheme and we have found this is an excellent way to increase supporters for your cause.

In Refer a friend you have a unique link, all you need to do is give this link to your friends, family, colleagues and supporters for them to use to sign up to easyfundraising to support your cause. 

When someone uses your referral link to sign up, we record in the background that you're the reason that they registered, then when the person you referred meets the terms to unlock their referral bonus, it will be added to your account.

You can see how the supporters you have referred are getting on by going to View my referrals in your account. This will show you the first name and initial of the person you have referred and their progress towards unlocking the bonus we use dots to show this:

• One dot means they have signed up using your referral link
• Two dots mean they have raised donations; however, the amount doesn’t meet the minimum amount set in the terms and conditions
• Three dots mean they have met the minimum amount set in the terms and conditions and the referrals bonus will be added to your account

If a supporter who you have referred doesn’t meet the set criteria set in the terms and conditions within the time specified, they will be removed from View my referrals.

Can I get an extra donation for referring another cause?

easyfundraising's Refer a friend scheme covers other Good Causes too.

In Refer a friend you have a unique link, all you need to do is give this link to the cause you would like to register with easyfundraising and they need to use this when they sign up. 

As long as their cause is approved, we will record in the background that you're the reason that they registered and your cause will then receive a 20% donation from each of the donations that they raise for their first 6 months with easyfundraising.

The referral donations will show in the Cause transaction summary that the Cause Admin can access from their Account.

Additional easyfundraising incentives

Every so often we will run extra incentives which are only available to certain easyfundraising users. 

If you are sent an offer it will usually be by email and will include all the details you need to know for how to unlock the bonus and when it will be added.

We will also run some offers that are open for everyone to enter, again the terms for these will be shown on the offer when it is sent to you.

What is easysearch?

easysearch is the easy way to search the web AND raise funds for your chosen cause.

All you need to do is go to your cause's easysearch page, you can save this as your homepage or bookmark it so you can get back here easily when you want to search online.

Search as you would normally, then for every unique search you complete you can earn 0.5p for your cause, a completed search happens when you click on one of your search results.

By using easysearch instead of your usual search engine you can raise around £25 a year for your cause!

easysearch uses Bing as its search tool.

Donations from completed searches will be added to cause accounts every Wednesday and will include searches completed in the previous week (Monday to Sunday) to calculate the donations owed.

The donations raised through easysearch are assigned to the cause as a weekly summary and not to an individual so the cause admin can see the donations in the cause transaction view.

Can a good cause receive Direct Donations through easyfundraising?

Yes, we can set up Direct Donations for some Good Causes, if you're responsible for your cause and would like to do this, please contact our Support Team, who will support you in the set up with our external payment provider, Stripe.

What happens next?

If a good cause has Direct Donations set up, supporters can make card donations directly to them. The link for this is on the Good Cause's easyfundraising page.

Stripe manages all the card donations, and they charge a fee of 1.4% plus £0.20 per donation. For example, if a supporter donates £100, the donation amount that will be sent to you is £98.40. There is no charge from easyfundraising for this feature.

As long as the total to be paid in direct donations is over £1 (after the fee from Stripe) then donations are sent to your nominated bank account within seven days.

Who manages the account with Stripe?

Normally the person who requested Direct Donations for the good cause will be the person that is listed with responsibility with Stripe. 

Stripe are required by law to verify the identity of the person who is listed as responsible with them and may request proof of identity to validate this. If you are asked to send proof of identity, the list below confirms which documents they will accept:

Proof of Identity

• Passport
• Driver license
• Resident permit
• Citizen Card
• Electoral ID
• Validate UK

Proof of Address

• Driver license
• Utility Bill
• Statement from a financial institution
• Government issued letter
• Solicitors letter
• Council or housing association documentation
• Benefits Agency documentation
• Electoral Register entry
• NHS Medical Card
• GP letter of registration with the surgery

Organisation Documents

• VAT Registration
• Certificate of Incorporation
• Companies House Document
• HM Revenue and Customs: VAT Certificate
• HM Revenue and Customs: Account Statement
• Charity Commission Document
• OSCR Scottish Charity Regulator

Any documentation that you provide should be clear and in colour with all edges visible in the picture. Files need to be either JPEG or PNG and less than 10MB.