Help Centre
Get answers to some of the most frequently asked questions about easyfundraising.
Help with Donations
- I've raised a donation but what happens next?
- How do I raise donations when I shop?
- Can I claim a donation if I forgot to shop through easyfundraising?
- Tips to make sure your shopping counts
- How long does it take for a donation to be added to my account?
- What should I do if I don't receive a donation?
easyfundraising Donation Reminder, Apps and easysearch
Managing a Cause Account
Managing My Supporter Account
- How can I amend my name and profile?
- How can I view my own donations?
- How can I change my user name and password?
- Can I use easyfundraising abroad?
- What information do I need to give to be a Supporter?
- I can't login to my easyfundraising account, can you help?
General Queries
- How does easyfundraising make money?
- How do I stop the noise on the chat window?
- What does easyfundraising know about my shopping?
- Do easyfundraising have any referral schemes?
- Why should we choose easyfundraising?
- How does easyfundraising work?