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Help Centre

Get answers to some of the most frequently asked questions about easyfundraising.

Help with Donations

  • I've raised a donation but what happens next?
  • How do I raise donations when I shop?
  • Can I claim a donation if I forgot to shop through easyfundraising?
  • Tips to make sure your shopping counts
  • How long does it take for a donation to be added to my account?
  • What should I do if I don't receive a donation?
See all 18 articles

easyfundraising Donation Reminder, Apps and easysearch

Managing a Cause Account

Managing My Supporter Account

  • How can I amend my name and profile?
  • How can I view my own donations?
  • How can I change my user name and password?
  • Can I use easyfundraising abroad?
  • What information do I need to give to be a Supporter?
  • I can't login to my easyfundraising account, can you help?
See all 12 articles

General Queries

  • How does easyfundraising make money?
  • How do I stop the noise on the chat window?
  • What does easyfundraising know about my shopping?
  • Do easyfundraising have any referral schemes?
  • Why should we choose easyfundraising?
  • How does easyfundraising work?
See all 15 articles
easyfundraising Help and Support