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My Personal Donations
How do I raise a missing donation Claim?
My donation is missing
Why isn't my donation the amount I expected it to be?
My donation is still pending
Why has my donation been declined?
What happens to my donation if I use and a voucher code?
What happens to my donation if I cancel my order?
Why do some brands only give donations on certain products?
Common tracking issues
How do I view the donations I have raised if I'm on the easyfundraising website?
Why am I showing as anonymous on the leaderboard?