Skip to main content
easyfundraising Help and Support Help Centre home page
  • Submit a request
  • Submit a request
  1. easyfundraising Help and Support
  2. Supporting your cause
  3. Donations
  4. Missing Donation Claims

Missing Donation Claims

  • When making a claim, what is the order reference?
  • How do I raise a missing donation Claim?
  • How long should a missing donation claim be 'in review'?
  • How do I monitor the progress of missing donations?
  • How long do missing donation claims take to process?
  • I've raised a missing donation, and this doesn't appear in my donation history.
  • How to find a confirmed Missing Donation in your donation history
  • What do the statuses on the claims page mean
  • How long after my purchase do I have to submit a missing donation?
  • When will I receive an update about my missing donation?
  • I can't find the brand I shopped with to submit a missing donation claim
  • Can I claim a donation if I forgot to shop through easyfundraising?
easyfundraising Help and Support