Our aim is to always provide a first-class service. If you are unhappy with the service you have received, please reach out to our support team and this will be the fastest way your complaint will be resolved.
If you'd prefer to write to us, please contact us at:
Complaints Manager
The Support Group (UK) Limited
St Chad's House
Suite 6
Cross Keys
Lichfield
WS13 6DN
Alternatively, if you wish to register a complaint, please email our complaints team at complaint@easyfundraising.org.uk
Our Complaints Team will respond to you within 1 working day and keep you informed of the progress of your complaint. A decision about your complaint will be made 30 working days of receiving your complaint.