Our aim is to always provide a first-class service. If you are unhappy with the service you have received, please reach out to our support team - this will be the fastest way your complaint will be resolved.
If you'd prefer to write to us, please contact us at:
Complaints Manager
The Support Group (UK) Limited
St Chad's House
Suite 6
Cross Keys
Lichfield
WS13 6DN
Alternatively, if you wish to register a complaint, please email our complaints team at complaint@easyfundraising.org.uk
Our Complaints Team will respond to you within 1 working day and keep you informed of the progress of your complaint. A decision about your complaint will be made 30 working days of receiving your complaint.