You may find that a payment isn't showing on your bank statement.
If your Donation Day payment bounced, or the Cheque hasn't been cashed, then our support team can request for a payment to be reissued.
We're happy to reissue payments even if the 6-month validation period for the cheque has passed.
You can request this by contacting us here.
Other ways to phrase this question
How to reclaim funds
I sent money to a bank account which is shut down
Our cheque from easyfundraising is missing
We have lost the cheque from you
Donations paid to the wrong account