If you are a supporter of a cause
The outstanding donations will go to the cause once they have been confirmed and paid by the retailer.
If you are a cause administrator
Once the cause account is closed, any confirmed donations which we have received from a retailer will be paid out to your cause on the next Donation Day. Any outstanding donations received by us from a retailer after you have closed your account will be distributed to other good causes as per our terms and conditions.