How do I monitor the progress of missing donations? 16 May 2024 14:12 Updated Go to 'Account' top right hand of your home page on website and select 'View my claims history'. Related articles How long do missing donation claims take to process? I just placed an order with a retailer and I don’t know if my donation registered? I can't find the brand I shopped with to submit a missing donation claim I can't see my donation How long after my purchase do I have to submit a missing donation?