If you never seem to get a donation when using Google Chrome on your computer, this could be because your browser is set to block our tracking. This guide will show you how to check your settings to ensure nothing is being blocked.
Our guide for checking settings on Android can be found here.
1) Open the Google Chrome browser and select the three dots (usually in the top right)
2) Click Settings
3) Click Privacy and Security
4) Click Site Settings
5) Scroll down and click Third-party cookies
6) Make sure Allow third-party cookies is enabled and the Send a ‘Do Not Track’ request with your browsing traffic option is switched off
7) Next, check your extensions. To do this lick Extensions on the left-hand side
This will open a new window and show if you have any ad-blockers, pop-up blockers or anti-trackers installed, which you can then switch off. Some commons ones include uBlock and AdBlock.
If you're unsure of anything, please send a screenshot of the page to our Customer Support team, and we’ll be happy to check for you. You can contact the team here.